As a customer of Qatar Airways Chicago Office, expect a broad range of services that are personalized to your travel needs. At the office, you are most likely to book a ticket and get some help on reservation, inquire about flights and receive updates regarding them, change or cancel your flight and inquire about baggage among others. In addition, airline staff can give you insights regarding loyalty programs or rather cards and explain things about the different travel classes (silver, gold, platinum etc.) Also, they can answer some of your general queries.